Question 1

Where are you based?

Accepted Answer

You’ll find us at 36–38 Towngate, Wyke, Bradford, BD12 9NT. There is free roadside parking right outside.

Question 2

Do you offer local delivery?

Accepted Answer

Yes! We offer local delivery within a 5 mile radius, you can choose the option at checkout if it is available to you.

Question 3

Can I collect my order in store?

Accepted Answer

Definitely, you’re welcome to click and collect from our shop in Wyke, choose the option from the drop down box at checkout. We’ll let you know when your order is ready for pickup. Please bare in mind we are closed on Tuesdays & Wednesdays.

Question 4

Do you cater for allergies and dietary needs?

Accepted Answer

Yes! We offer a wide range of sweets that are halal, vegetarian, vegan, sugar free and gluten-free. If you're ordering in store or online, just let us know your requirements and we’ll help you choose suitable options. Or look out for the symbols on product titles (V = vegetarain, VE = vegan, GF = gluten free & SF = sugar free)

Question 5

Do you do corporate orders and staff gifts?

Accepted Answer

Yes! We supply corporate sweet hampers, branded gifts, and workplace treats for businesses of all sizes. We also offer pop-up sweet shops at workplaces and events, just ask!

Question 6

How far in advance should I order for events?

Accepted Answer

For large orders (e.g., weddings, corporate events, big parties), we recommend getting in touch at least 2–3 weeks in advance. For smaller custom orders, 3–5 days is usually fine.

Question 7

What if an item is out of stock?

Accepted Answer

The selection of sweets in each mix may change depending on stock availability and exciting new arrivals. We’re always working to bring you the freshest and most delicious sweets!
Occasionally, the mix might vary slightly due to stock changes or new products. If a sweet is swapped out, it will be replaced with either more of the existing sweets or a very similar treat, so you’ll still enjoy a bag packed full of tasty delights!

Question 8

My order was cancelled without me asking for it to be, why?

Accepted Answer

We reserve the right to cancel any order prior to dispatch. A legally binding contract is only formed once your order has been shipped. Cancellations may occur for various reasons, including (but not limited to) fraud prevention, suspected fraudulent activity, pricing errors, or technical glitches.

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